These are quick reference guides for issues that have come up for my customers


Taking a Screenshot

Windows PC

To take a screenshot on a Windows 10 PC:

  1. Press PrtScn. This copies the entire screen to the clipboard

  2. Press Alt + PrtScn. This copies the active window to the clipboard, which you can paste into another program

  3. Press the Windows key + PrtScn this will save the screenshot into the screenshots folder in your pictures folder


To take a screenshot on a Mac:


Press and hold these three keys together: Shift, Command and 3


If you see a thumbnail in the corner of your screen, click it to edit the screenshot. Or wait for the screenshot to save the screenshot to your desktop




Changing Microsoft Office Theme

Windows PC

  1. Go to File (top left)

  2. Click on options (near the bottom on the left)

  3. It should open in General

  4. Look down and you should see "Office Theme"

  5. Click the arrow and choose one of the four options.

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